Grateful Plate
Privacy Policy
Privacy Policy
Grateful Plate is committed to protecting your privacy. This privacy policy (the “Privacy Policy”) discloses the privacy practices for www.gratefulplatephilly.com (the “Website”). This Privacy Policy applies solely to information collected by the Website. If you do not agree with any part of this Privacy Policy, you should immediately stop using the Website or any of our services. This Privacy Policy will notify you of the following:
· What information is collected from you through the Website;
· How your information may be used by us;
· What choices are available to you regarding the use of your information;
· The security procedures in place to protect the misuse of your information;
· How to contact us.
WHAT INFORMATION IS COLLECTED
When you place an order on our Website, we collect certain personal information including your name, email address, mobile phone number, mailing address, credit card number, meal preferences, and some optional demographic information. We do not retain any copies of or access to your credit card number. When you use our Website, we also gather some web traffic information via “Cookies.”
COOKIES
Cookies are small pieces of digital information stored by your browser on your computer that tracks initial and returning visits, browsing patterns on our site, and products ordered and viewed. We may use both “session Cookies” and “persistent Cookies” to identify that you have logged in to the Website and to tell us how and when you interact with our Website. We may also use Cookies to monitor aggregate usage and web traffic routing on our services and to customize and improve our services. Unlike persistent Cookies, session Cookies are deleted when you log off from the services and close your browser. Although most browsers automatically accept Cookies, you can change your browser options to stop automatically accepting Cookies or to prompt you before accepting Cookies. You may opt-out of Google Cookies here.
Our Cookies do not contain personally identifying information, but they enable us to identify you as a repeat visitor and help us personalize your GratefulPlatePhilly.com experience. Please note, however, that if you do not accept Cookies, you may not be able to access all portions or features of the Website. Some third-party services providers that we engage may also place their own Cookies on your computer. Note that this Privacy Policy covers only our use of Cookies and does not include use of Cookies by such third parties. For further information, you should contact any such third parties directly.
In addition to the above, we also use Cookies for the following Google services (further information about these services may be found by contacting Google).
· Remarketing with Google Analytics
· Google Display Network Impression Reporting
· Google Analytics Demographics and Interest Reporting
· Integrated services that require Google Analytics to collect data for advertising purposes
HOW YOUR INFORMATION IS USED
We may use this information for any of the following purposes:
(1) To fulfill your requests for products and services;
(2) To notify you of order, delivery, and shipment statuses;
(3) To provide you with offers from Grateful Plate;
(4) To contact you when necessary;
(5) To review Website usage and operations;
(6) To address problems with the Website, our business or our products and services; and
(7) To protect security or integrity of the Website and our business.
We only have access to and collect information that you voluntarily give us via your use of the Website, email, or other direct contact from you. We will not sell or rent this information to anyone without your permission and we will only contact you as necessary to perform our services or in response to a query from you. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, credit card processing, etc. We may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy, provided that you can opt out of marketing emails from us. We may share aggregated, non-personally identifiable information with third parties.
LEGAL ORDERS
We may release personal information when we believe that doing so is appropriate to comply with the law (for example, to respond to a lawful subpoena, warrant or court order); to enforce or apply our policies; to initiate, render, bill, and collect for amounts owed to us; to protect our rights or property; to protect our users from fraudulent, abusive or unlawful use of the Website or services; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of records without delay.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number listed at the bottom of this Privacy Policy:
· See what data we have about you, if any;
· Change/correct any data we have about you;
· Have us delete any data we have about you;
· Express any concern you have about our use of your data.
YOUR CONSENT AND NOTIFICATION OF CHANGE
By using our Website, telephone consultation, or mailing in requests for information you consent to the collection and use of your information by Grateful Plate for the purposes contained herein. If at some point in the future, there is a material change to our information usage practices that affect your personal information, we will notify you by e-mail. At the time of this message, you will be able to opt-out of the new information usage by sending a message to the following e-mail: info@gratefulplatephilly.com. You should check this posted privacy statement for changes.
NEWSLETTER
If a user wishes to subscribe to our newsletter, we require only an individual’s e-mail address. Out of respect for our users’ privacy, we provide a way to opt-out of these communications. Click here to unsubscribe from the Grateful Plate newsletter.
SECURITY
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
ONLINE SECURITY
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way consistent with industry standards. You can verify this by looking for “https” at the beginning of the address of the web page. The data is also transmitted to www.autherize.net to process payment for each order. No credit card data is saved into any of our computer systems. We use commercially reasonable security measures to protect against the loss, misuse and alteration of the information under our control. However, we cannot guarantee the protection of information against interception, misappropriation, misuse or alteration, or that your information may be not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). You should be aware that we have no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services.
OFFLINE SECURITY
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to your information. The computers/servers in which we store personally identifiable information are kept in a secure environment with industry standard encryption.
A SPECIAL NOTE TO PARENTS AND LEGAL GUARDIANS
Our services are not directed to children under 13, and we do not knowingly collect any personal information or knowingly use or share personal information from children under 13. Children under 13 are not permitted to use our Services, and if we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.
PRIVACY POLICY UPDATES
Our Privacy Policy may change from time to time and all updates will be posted on this page. If you have any concerns about this Privacy Policy or feel that we are not abiding by this Privacy Policy, you should contact us directly.
THIRD PARTY WEBSITES
Our Website may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the Privacy Policy posted on any site that you may access through our Website.
HOW TO CONTACT US
If you have any questions or concerns regarding our Privacy Policy, please contact us via any of the following methods:
Grateful Plate
(215) 983-4257